WARRANTY & REGISTRATION

Register Your Instrument

This warranty registration form is for purchases within the U.S. only. For warranty registration on purchases outside of the U.S., please contract the dealer in your country.

To ensure your instrument's warranty and support, please fill out the form below in full. This form is for the Jupiter Participation Warranty for student instrument models, and for the Jupiter Standard Warranty for all other models. The Participation Warranty is valid from time of sale throughout the original student's high school music participation years. The Standard Warranty is valid from time of purchase for one year.



Click here to see a list of models covered under the Jupiter Participation Warranty.

Click here to see Jupiter warranty details.

If you have any questions, please contact our customer service department. Thank you for choosing Jupiter.


CUSTOMER INFORMATION   INSTRUMENT INFORMATION  
First Name * Warranty Type *
Last Name * Model No. *
Email * Serial No. *
Player Age   Store Purchased From *
School District   Online Purchase?  
Address        
City   If not an online purchase, Store's City  
State   Store's State  
Zip * Purchased Date
(ex. 00-00-00)
*
   
TELL US MORE ABOUT YOU  
How often do you think about buying a new instrument?

   
When was the last time you purchased an instrument?

   

Did you purchase your latest instrument new or used?

   
What was the primary deciding factor in your latest instrument purchase?



If features or attributes was selected, please list them:
   

What does the brand name tell you about the instrument? (Rank 1 to 4)

Value
Quality
Status
Non-Factor
   

When looking for a new instrument, which of these activities would you do first?
(please rank 1-6, 1 being the activity you would do first):

Find product information online
Speak with your local instrument dealer
Talk to other musicians about their instruments
Ask your band director for recommendations
Consider which instrument your favorite artist plays
Consult with your private lesson instructor
None of the above
   
Who's advice would you seek FIRST when looking for a new instrument?


  If Other was selected, please list:
   
Which of the following groups have come to YOU for advice on how to choose a new instrument? (check all that apply)

If Other was selected, please list:
   
Please indicate how influential each group is to you when learning about musical instrument models.
Very Important Important No Opinion Somewhat Important Not Important
Professional Artists
Band Directors
Private Instructors
Local Dealer
Band Members
School or University
Students
   
What instrument(s) do you play?
   
Who is your favorite instrumentalist that plays the same instrument that you do?
   
How long has it been since your last private music lesson?

   
When was the last time you visited a music store?

   
Do you discuss music or interact with any school band members?
   
Would you like to learn more about musical instruments and artist performance through email?
If yes, select areas of interest: